Shipping Policy
Free delivery, Australia-wide.
Everything you need to know about how and when your Trynexy order arrives — dispatch times, tracking, address changes, and what to do if something goes missing.
Free standard shipping on every Australian order
No minimum spend. Dispatched from Sydney within 1–2 business days, delivered in 7–12 business days with tracking included.
Shipping Times
We offer free standard shipping on all orders within Australia.
Processing time1–2 business days
Standard delivery7–12 business days
Please note: Shipping times may vary due to high order volumes, weekends, holidays, customs checks, or courier delays. These delays are outside our control.
Tracking
All orders include tracking. Your tracking number will be emailed to you once your order has been dispatched.
Address Changes
If you entered an incorrect shipping address, contact us immediately at support@trynexy.com.
We can only update the address before the order is shipped.
Lost or Missing Packages
If your package has not arrived within the estimated timeframe, contact us. We will work with the carrier to resolve the issue as quickly as possible.
Need a hand?
Still have questions?
Our Sydney team answers every email personally — usually within a few hours on business days.
support@trynexy.com
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