Standard Delivery: 7–12 business days

Processing Time: 1–2 business days

Please note that shipping times may vary due to high order volumes, weekends, holidays, customs checks, or courier delays. These delays are outside our control.

All orders include tracking. Your tracking number will be emailed to you once your order has been dispatched.

If you entered an incorrect shipping address, contact us immediately at info@trynexy.com.

We can only update the address before the order is shipped.

If your package has not arrived within the estimated timeframe, contact us. We will work with the carrier to resolve the issue as quickly as possible.